Vendor Management
The Problem: Technology vendors, like their licensing schemes, can be problematic to track and hold accountable on a day to day, or even quarter to quarter, basis. Support from these vendors can be equally challenging, especially if you have faced issues with the vendor or the technology directly. We can help.
Our Solution: We can take control of the vendor relationships at wide array of levels. We can help your business hold those vendors accountable for what they promised, the value they said they would provide, or the impact that they suggested that their technology would have on your business. Let us customize a solution for you in this space, such as a single event Root Cause Analysis type engagement, or something with a little more depth, like Annual Reviews of your Top 5 Most Critical technologies.
The Payback: Dealing with vendors and vendor issues is time consuming and can be outright a pain. Let us help so you can spend more time working with your business on where you go from here, vs. if the technology you have today will perform appropriately between now and then. Businesses pay good money for technology services. Are they delivering for you? They should be and we can help you make sure that they will.